Support

Help with your FoundersChat account.

Contact us

Email founderschat.admin@gmail.com. We aim to reply within a few working days, and within 30 days for anything involving your personal data.

Common questions

I can't sign in

Use Forgot password? on the login screen to get a reset link. If you signed up with Google, use Continue with Google rather than a password. If your email was never verified, check your spam folder for the verification message.

I'm not getting notifications

Open your device Settings, find FoundersChat, and make sure notifications are allowed. Android may also suppress them under battery optimisation.

Someone is behaving badly

Open their profile and choose Report or Block. Blocking is immediate and private — they aren't told. Reports go to our team for review. You can manage blocks under Blocked accounts in the app menu.

How do I delete my account?

In the app menu, choose Delete Account. See deleting your account for exactly what's removed, and how to request deletion if you can't sign in.

How do I export my data?

Use Request Data Export in the app menu, or email us. We'll respond within 30 days.

Reporting a security issue

If you've found a vulnerability, please email us directly rather than posting publicly, and give us a reasonable window to fix it.